Meet the Team
Sue has always had a passion for property with a particular emphasis to attention to detail.
Having worked within the property sector for 23 years, Sue has extensive knowledge in all areas, including: Letting & Management, Block Management, Sales, Design and Renovations. Sue is customer focussed and always ensures clients, lessees and tenants receive the best possible service available. Sue has always shown a great passion for the property business and is motivated by customer and client satisfaction. Sue is constantly looking at ways to improve processes and assist Clients in maximising their investments whilst offering a personal approach and professional service.
With hard work and dedication Sue is now a shareholder and Managing Director of Complete Property Group Limited that was formed in November 2016 with her fellow Directors and Shareholders Keith Stukins and Jack Trueman. Sue has also been instrumental in developing our bespoke property management software and sits on the Board of Directors for various companies. Sues hobbies include outdoor activities such as horse riding and walking as well as spending time with her family.
As a Director and share owner of Complete Property Group Limited (CPG), Keith is responsible for the sales, marketing, acquisitions and business development aspect of the business.
Keith was the main driving force behind the launch and success of the sales and acquisition company, Cai-Capital Limited in October 2013 and instrumental with the business integration to Complete Property Group Limited. Keith has completed a number of high value property transactions for overseas clients as well as the sale of local and London based residential properties ranging from individual flats and houses to new build off-plan developments and entire apartment blocks. Keith also played a fundamental role in the design, build and implementation of the website. Keith takes pride in providing a first class service to clients’ and has a natural drive and ambition to succeed. With 25 years’ experience in financial services, Keith has successfully managed clients’ portfolios and is highly regarded in the field of negotiations and financial services, and has represented companies and clients worldwide, including the United Kingdom, Europe, USA and South East Asia. In his spare time Keith enjoys the gym, playing golf, and spending time with his family and friends.
BSc (Hons) Building Surveying
As a fellow Director and Shareholder, Jack is head of the Block and Estate Management Department of Complete Property Group Limited.
With a background in Construction and Building Surveying, Jack has managed a large portfolio of Residential and Commercial Property for over seven years. Since the companies launch in November 2016, the portfolio of managed estates has grown across the UK with Jack building strong relationships with leaseholders, Management Companies, Freeholder and Developers.
Jack has a wealth of knowledge in operating and managing the requirements of buildings including, day-to-day services, maintenance, and major works. In recent years, this has extended to Jack, overseeing project managing a range of building refurbishments working hand in hand with a number of Building Contractors and Developers, bringing dilapidated properties back to their former glory.
Jack, has a trusted reputation and works closely with both the Sales and Lettings Departments of CPG, to provide each client with a complete property service tailored to their requirements.
Jack is a well-travelled individual, and has made his way through Europe, Asia and Australia. He has always had an interest in Sport with a strong passion for Rugby after playing the game for many years. You will often find him at Kingsholm or Twickenham and has a Lions Tour on his bucket list.
Gemma joined Complete Property Group earlier in 2017, after a successful career as an Dual-site manager for a well-known retail company.
She has over 2 years’ experience, successfully operating and managing three offices across the South West. Utilising her managerial skills, Gemma has worked in both the Lettings and Block Management divisions at Complete Property Group, which has made her a very diverse, well rounded asset to the company. Gemma’s role as Office Manager plays an integral link between the core areas of Complete Property Group ensuring the smooth running of the day-to-day business activities. Drawing on her previous expertise, Gemma has great people management skills, excellent attention to detail together with fantastic customer service.
‘Going the extra mile’, is a term that best describes Gemma relationship with Complete Property Group and its clients.
In her spare time, Gemma enjoys spending time with her young daughter & also playing for and supporting Cheltenham Civil Service Ladies Football Club.